Privacy Policy
Last Updated: August 25, 2026
At Ceramic Enthusiasts, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, request a quote, book an appointment, contact us, or use our services.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you have regarding your information.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you interact with our website or services, including:
Full name
Email address
Phone number
Vehicle information
Service preferences and appointment details
Information submitted through quote, contact, booking, or inquiry forms
Any other information you choose to provide to us
We may also automatically collect certain technical information when you visit our website, such as:
IP address
Browser type and device information
Operating system
Pages visited
Date and time of visits
Referring website or page
General website usage and interaction information
2. How We Use Your Information
Ceramic Enthusiasts may use the information we collect to:
Respond to your questions and inquiries
Provide quotes and estimates
Schedule and manage appointments
Provide automotive detailing, ceramic coating, paint protection, paint correction, and related services
Communicate with you regarding your requested services
Send appointment confirmations, reminders, or service-related communications
Improve our website, services, and customer experience
Maintain website security and prevent fraudulent or unauthorized activity
Comply with applicable legal and regulatory requirements
We will not use your personal information for purposes that are materially different from those described in this Privacy Policy without providing appropriate notice where required by law.
3. Cookies and Tracking Technologies
Our website may use cookies, analytics tools, pixels, and similar technologies to improve website functionality and understand how visitors use our website.
These technologies may help us:
Remember user preferences
Understand website traffic and usage patterns
Improve website performance
Measure marketing and advertising effectiveness
Provide a better user experience
You may be able to control or disable cookies through your web browser settings. Disabling certain cookies may affect some website functionality.
4. Third-Party Services
We may use third-party service providers to help operate our website, process inquiries or appointments, analyze website traffic, communicate with customers, or provide other business services.
These third parties may process information on our behalf and may have access only to the information reasonably necessary to perform their services.
Third-party websites and services may have their own privacy policies and terms. We encourage you to review those policies before providing personal information through third-party platforms.
5. Communications
If you provide us with your phone number or email address, we may use that information to respond to your inquiries, provide requested information, confirm appointments, send reminders, or communicate with you regarding services you have requested.
Where required by applicable law, marketing communications will be sent only with appropriate consent.
You may request to stop receiving non-essential marketing communications at any time by contacting us or using the unsubscribe option included in a marketing message.
Please note that you may still receive necessary service-related communications, such as appointment confirmations or important information regarding a service you have requested.
6. How We Protect Your Information
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no website, online service, or electronic transmission can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted to or through our website.
7. How Long We Keep Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain business records, resolve disputes, comply with legal obligations, and enforce our agreements.
The exact retention period may vary depending on the type of information and the reason it was collected.
8. Your Privacy Choices
Depending on applicable law, you may have certain rights regarding your personal information, including the ability to:
Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of personal information where legally permitted
Request information about how your personal information is used
Opt out of certain marketing communications
Withdraw consent where processing is based on consent
To make a privacy-related request, please contact us using the information provided below.
9. Children’s Privacy
Our website and services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that we have received personal information from a child under 13, we will take reasonable steps to delete that information.
10. Links to Other Websites
Our website may contain links to third-party websites, platforms, or services.
We are not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage you to review the privacy policy of any third-party website you visit.
11. California Privacy Rights
If you are a California resident, you may have additional privacy rights under applicable California privacy laws, including rights relating to access, correction, deletion, and opting out of certain uses or disclosures of personal information.
If applicable, you may submit a privacy request by contacting us using the information below.
We will verify requests as reasonably necessary to protect your personal information and prevent unauthorized requests.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.
13. Contact Us
If you have questions about this Privacy Policy, want to make a privacy-related request, or have concerns about how your information is handled, please contact us:
Ceramic Enthusiasts
Phone: 281-626-9384
Email: marktrevino@ceramicenthusiasts.com
Address: 11826 Beachberry Dr., Houston, TX 77034, United States
We will make reasonable efforts to respond to privacy-related requests within the time required by applicable law.